Privacy Policy

1. Introduction

My Health Shape ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or become a member of our fitness center.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register for membership, sign up for services, contact us, or otherwise interact with our services. This may include:

• Name, address, phone number, and email address
• Date of birth and emergency contact information
• Payment information and billing details
• Health and fitness information relevant to our services
• Photos and videos for membership identification and marketing purposes

2.2 Automatically Collected Information

When you visit our website or use our mobile app, we may automatically collect certain information about your device and usage patterns, including:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and click patterns
• Device identifiers and mobile network information
• Location data (with your permission)

2.3 Facility Usage Information

When you use our facilities, we may collect information about your visits, including:

• Check-in and check-out times
• Equipment usage and workout data
• Class attendance and participation
• Security camera footage for safety and security purposes

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Service Provision

• Processing membership applications and managing your account
• Providing access to our facilities and services
• Scheduling personal training sessions and group classes
• Processing payments and managing billing
• Providing customer support and responding to inquiries

3.2 Communication

• Sending membership information and service updates
• Notifying you about class schedules and facility changes
• Sending promotional materials and special offers (with your consent)
• Conducting surveys and collecting feedback

3.3 Safety and Security

• Ensuring the safety and security of our facilities
• Monitoring facility usage and preventing unauthorized access
• Investigating incidents and resolving disputes
• Complying with legal obligations and regulatory requirements

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, email service providers, and equipment maintenance companies. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner as part of the transaction, subject to the same privacy protections outlined in this policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing systems
• Regular backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do this by logging into your member portal or contacting us directly.

6.2 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

6.3 Deletion

You may request deletion of your personal information, subject to certain legal and contractual obligations.

6.4 Opt-Out

You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small data files stored on your device that help us:

• Remember your preferences and login information
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve our website functionality and performance

You can control cookie settings through your browser preferences, but disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards for your information.

12. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: